Help & Support Center
Get the help you need for your open source projects. Access documentation, community support, and direct assistance from our team.
Browse by Topic
How Can We Help You?
Find answers and resources organized by topic
Getting Started
New to TCTF? Start here to learn the basics.
Project Support
Get help with your open source projects.
Technical Support
Technical assistance and troubleshooting.
Membership & Billing
Account, membership, and billing support.
Project Help
Project-Specific Support
Each TCTF project has its own support channels. Here's how to get help with a specific project:
- 1Navigate to the project page from our Project Finder
- 2Check the project's README and documentation for common solutions
- 3Open an issue on the project's repository for bugs or feature requests
- 4Join the project's mailing list or forum for community discussions
- 5Contact the project maintainers directly for urgent matters
For security vulnerabilities, please follow our responsible disclosure process. Do not post security issues publicly.
Need help with a specific project?
Find your project and access its dedicated support resources.
Browse ProjectsFAQ
Frequently Asked Questions
Quick answers to common questions
To create a new project, sign in to your account, navigate to the Dashboard, and click 'Start a Project'. Follow the guided setup process to configure your project settings, choose a license, and invite collaborators.
Browse our Project Finder to discover projects that interest you. Each project has contribution guidelines in their repository. Start by reading the CONTRIBUTING.md file, then fork the repository and submit pull requests.
We offer Individual, Associate, Contributing, and Strategic membership levels. Each tier provides different benefits including voting rights, event access, and project governance participation. Visit our Membership page for details.
Please report security vulnerabilities through our responsible disclosure process. Email security@tctf.org with details. Do not post security issues publicly until they have been addressed.
Most TCTF projects use open source licenses that permit commercial use. Check the specific license of each project. The TCTF Public License and common licenses like Apache 2.0 and MIT allow commercial use with attribution.
Organizations can apply for membership through our Membership Application page. We offer different tiers for organizations of all sizes. Contact our membership team for enterprise inquiries.
Get in Touch
Still Need Help?
Choose the best way to reach us